Village Veterinary Hospital Kilkenny
Information about Village Veterinary Hospital Kilkenny
Opening hours
- sunday: (closed)
- monday: 8:30-18:45
- tuesday: 8:30-18:45
- wednesday: 8:30-18:45
- thursday: 8:30-18:45
- friday: 8:30-18:45
- saturday: 9h-17h
Our comment from InfoVet about Village Veterinary Hospital Kilkenny:
Village Veterinary Hospital Kilkenny is renowned for its genuine love and compassion for pets. The team, including talented vets like Dr. Alan and outstanding staff members such as Shane, Alison, Rosemary, and Emily, are dedicated to providing exceptional care for animals in need. Many clients have expressed their gratitude for the humane approach and the swift recovery of their pets, showcasing the hospital's commitment to animal welfare.
Visitors appreciate the friendly atmosphere and how the staff treat each pet as if they were their own. They take time to understand individual needs and provide clear explanations during consultations. The clinic is noted for being spotlessly clean and offering services 7 days a week, making it accessible for emergencies.
Despite the overwhelmingly positive feedback, some customers have mentioned a few concerns regarding communication and follow-up care. However, the general sentiment is that the staff are kind, helpful, and professional, creating a caring environment for both pets and their owners. Overall, Village Veterinary Hospital Kilkenny remains a top choice for pet owners seeking quality veterinary care.
Services
Village Veterinary Hospital Kilkenny: Reviews
Negative experience: I brought my dog Brutus in to get neutered a few days ago, he came out with 2 of his legs missing. NEVER COME HERE
Fantastic experience: Genuine love of pets and animals
Fantastic experience: Excellent approach, very humane towards animals, the whole team has a big heart to help injured and sick animals. Our dog also recovered very quickly thanks to Dr. Alan. Thank you very much. ❤️
Fantastic experience: Shane, Alison, Rosemary and Emily, to name just a few of the amazing people who took care of my dog Wilbur when he swallowed something he shouldn't have. When he had to go back in for his follow up, he burst through the door excited to see them! That says it all!
Fantastic experience: Great staff
Fantastic experience: Everyone who works here is so kind, helpful, and efficient. There is no better place to take your dog—they greet your dog by name and always follow up on how they’re doing.
Fantastic experience: Professional and caring service
Fantastic experience: Always helpful
Negative experience: I’ve been reluctant to write this as I dislike leaving negative reviews, but I feel it’s important to share my experience for other pet owners. While some staff here are genuinely caring and skilled — and I’m truly grateful for the kindness shown to my dogs over the years — my overall experience has been disappointing. If you’re a pet owner who asks questions, researches options, and wants to be actively involved in your pets’ care, you may find this practice difficult to work with. Communication and empathy have often been lacking, and there doesn’t appear to be a clear complaints process for clients. I’ve also encountered conflicting medical advice, delayed or missed recommendations for follow-up care, inconsistent pricing, and unprofessional comments that left me feeling disrespected after years of loyalty. Issues such as sedated animals being visible during consults and limited consultation and waiting space added to my concerns. I hope my feedback encourages reflection and positive change. Our pets are family — they deserve not only excellent medical treatment but also compassion and understanding. I included some images the oncologist in the specialist hospital provided me with when she explained it was crucial for CT scans when this cancer is discovered because it can reoccur distantly or locally. Also some clostridium positive and negative tests that I tested myself and managed to find a specially made probiotic that has worked despite the vets not supporting this treatment. Lastly my little reactive dog who was always just treated with painkillers for years without much investigation is finally going for a scan at the specialist hospital to investigate what is wrong with him. I’m not sure why this practice didn’t refer me for the CT Scan or the MRI Scan for my dogs.
Fantastic experience: They outstanding n care so much
Fantastic experience: Absolutely fantastic Veterinary. The staff are so kind and knowledgeable. Veterinary nurse Emily is a credit to the practice. Highly recommend. They will go above and beyond always.
Fantastic experience: Went above and beyond to help make the passing of my very old German shepherd as comfortable and calm as possible. For such a hard and sad time I couldn't have asked for more understanding and kind vets. Thank you so much
Fantastic experience: Top class veterinary clinic especially for small animals n pets
Fantastic experience: Super clinic, we have all our cats here. Very compassionate, warm and friendly staff and vets. Went out of their way to open the clinic for emergency. Truly take good care of all the animals in their care.
Positive experience: Very professional bit expensive do staff are very nice
Fantastic experience: Excellent service
Fantastic experience: Very happy with my experience
Fantastic experience: Squeezed us in last minute on a Saturday afternoon when our dog was sick on a weekend away. Quickly assessed , took bloods and ran tests and we were on the way with medecine on board 30 mins later. Thankfully, our dog is back to himself within 24 hours
Fantastic experience: We take our dog here. Always good. Usually very quick and the vets are always good with the dog. Very reasonable pricing that I don't feel robbed when I leave. Highly recommended.
Fantastic experience: Good
Fantastic experience: Caring and helpful group of people
Fantastic experience: Amazing Vets and staff they treat your fur baby as their own. We have been attending here for more than 30 years with all our pets, the kindness, compassion and care they give is simply outstanding, thank you for all your help, this veterinary hospital is one of the best in Ireland if not the best.
Fantastic experience: Excellent service friendly staff
Fantastic experience: A truly wonderful veterinary clinic. A warm and friendly team who genuinely care about your pet. They give so much care and attention during consult. They ensure to explain everything clearly and are happy to answer questions and share their knowledge. Whether it’s a complex case or a straightforward visit, they are in a league of their own. I drive quite a distance to attend this clinic. It’s very fairly priced, spotlessly clean, wonderful staff and open 7 days a week. I wouldn’t go anywhere else. Thank you to all at Village Veterinary, we appreciate all you do for Bailey.
Fantastic experience: A vet who cares, the staff at village vets are busy, but they treat each pet they tend to as if they're the only pet there. Shane, is a true professional who understands what a pet means to families. He will give the best to you and your pet and won't tell what he doesn't know. A person and pet/animal orientated practice that focuses on you. A little dog who was sadly too sick, was given the best chance of a fight and her own dignity as part of the family. I would always recommend Village Vets.
Fantastic experience: Brought my cat Alfie in on a Sunday night and Alison couldn’t have been more helpful , all the staff in there are so easy to deal with and made Alfie feel super comfortable and gave him some aftercare ❤️
Fantastic experience: Very friendly and helpful
Fantastic experience: Staff are great, able to answer all questions for us
Fantastic experience: Great veterinarians .help us out with our pregnant chihuahua .who needed a section her 4 pups survived and we are delighted . Thank you so much from foxy n grim
Fantastic experience: Top class service. Vaccinated & microchipped 5 puppies
Fantastic experience: I am so thankful in having this Vet Hospital nearby. They have saved my dogs' life on two seperate occassions with emergency surgeries; always providing an exceptional level of care and compassion. Ultimately all we ever want as pet owners is more time with our fur babies and Village Vet has given me that opportunity. I am forever grateful.
Fantastic experience: Top class vets, I’ve been bringing my dogs here for a number of years and would highly recommend them to anyone who’s looking for a reliable professional service to your dogs, gentle with your dog making them feel safe, great service and nice polite staff. Thanks for all your hard work on helping us prepare are beautiful dogs ready for their trip to Australia. Many thanks, Morgan, Stephanie & Family
Fantastic experience: I can't say enough about them, they were so good, making sure to keep me informed on the kittens progress. The vets went above and beyond to get my two back to health and the nurses spent so much time on them to make it happen. My two are back home and driving me crackers I couldn't be happier
Fantastic experience: Lovely staff who look after our dog.
Fantastic experience: Excellent Veterinary hospital, give great care to all animals, have been going there for nearly 40 years
Fantastic experience: Tigger my cat who was a little feral kitten in our back garden is now our family pet and is no longer a kitten and now 2 - having brought her to Village Vets for her injections and worming etc last Friday she just wasn’t herself and the panic was I’m a wedding photographer and I knew she needed to be seen - the wedding I was heading to also are animal lovers and their dog George was going to be part of the ceremony and I knew they would want my little tigger to be seen so I rang Village Vets and I knew it was last minute but they fitted me in before I headed to the wedding! This is 5 star service and with a smile - Tigger had an infection and temperature and slept for most of the day but as soon as I came home she gave me a cuddle and I could see even by then she had improved so much. Village Vets are just so good and so kind and helpful - Alan the vet who looked after tigger again thank you.
Fantastic experience: Excellent service, genuine care for animals. Extremely helpful.
Negative experience: Recently moved and I needed an appointment to check up my injured pet. They were the only ones open on Sunday in my area. I tried to book an appointment but the lady on the phone without asking any details about the injury directed me to a closer vet (which wasn't open on Sunday, only emergency phone number). I didn't think it was emergency but I needed a vet to check my cat. I don't understand why I couldn't book an appointment when I clearly needed one. The only explanation i got that they prefer making appointments for existing customers so they know the health history. As I mentioned before, I moved recently. I was once at the closer vet, but they didn't know much more about my cat than this veterinary. I'm disappointed. Very bad attitude.
Fantastic experience: Exceptional vet practice. Couldn't rate them higher. Would recommend.
Fantastic experience: Great service great staff
Fantastic experience: Friendly, helpful and knowledgeable. Loved our pets - that's what counts! ❤️
Fantastic experience: Great vets.top of the range.
Fantastic experience: My cat was in very good hands thanks from us and Murzic
Fantastic experience: Very kind and helpful. Wonderful people that work here from the receptionists, veterinary nurses and veterinary surgeons. Would highly recommend this practice.
Fantastic experience: Great vet, really cares about animal welfare
Fantastic experience: Excellent service
Fantastic experience: Best vets in kilkenny.
Fantastic experience: Calm, relaxing atmosphere. Helps ease pet's anxiety. Very good vets.
Fantastic experience: Very patient, helpful and informative after a late night emergency with my cat. Highly recommended.
Fantastic experience: They always care for our pets. I find them so friendly and helpful. Always able to help with an appointment if needed quickly!
Fantastic experience: I brought an injured hedgehog in and they were very helpful and accommodating.
Fantastic experience: Very kind and helpful, even on bank holiday Sunday.
Negative experience: Just moved to Kilkenny recently and needed a new vet, but don’t think I will be going back to this place. Reception was very nice. Very warm and friendly, you can tell they love animals. Vet on the other hand seemed not in a good mood? Not sure, but he barely spoke to me, and he did not engage with my dog at all. My dog is 2 years old and when he was little he had a lot of issues and so had a lot of treatments. going to the vet nowadays therefore is always very anxiety inducing for him. The vet didn’t greet my pup, didn’t engage or talk or rub him, nothing like that. Maybe my expectations are just high, but having seen how it was with our previous vets, I’m sure I can find that again somewhere else.
Fantastic experience: Very friendly staff always very helpfull!
Fantastic experience: Excellent service Excellent staff
Fantastic experience: Perfect, everyone is so helpful
Fantastic experience: Took such care of our lovely dog while he was ill. Kind and friendly and empathetic staff.
Fantastic experience: Excellent care for my dog!
Fantastic experience: Amazing staff. Brought our new dog Daisy there for her second visit to get her vaccinations and microchip. Couldn't believe how well the vet managed it and even had a little cuddle for Daisy after so she could build up a repore with her so she won't be afraid the next visit
Fantastic experience: It's not the cheapest vets in the town but the level of care from all the staff, nurses and vets is exceptional. You pay for what u get !
Fantastic experience: Visited the practice to up date my dogs health certificate prior to unfortunately going home to the UK. Initial contact to the receptionist was first class. The vet Joanne was exceptionally good and very kind to my dog. Thank you from me and from Charli
Fantastic experience: Excellent vets lovely caring helpful staff
Fantastic experience: Look after my dog she was put to sleep yesterday but she been going there for few weeks and I chould not ask for a better Veterinary service they treat dolly my dog with Best Care they possible chould I definitely recommend them.
Fantastic experience: Always good
Fantastic experience: Very good service
Fantastic experience: Lovely staff. All addressing dog in friendly fashion. Superb vets that are very trustworthy. Cleanliness very obvious
Fantastic experience: Had my cat with Village Veterinary this morning lady at front desk was so nice the vet himself was really nice thanks again
Fantastic experience: I brought my Dog Buddy up to Village Vets Clonsilla yesterday for a Check up and I couldn't be happier with the place from the moment we walked in the door there was a great Vibe in the place felt relaxed and at ease the 2 girls on reception where very friendly and The Vet himself was Excellent I would definitely go back again would Recommend it 100%
Fantastic experience: Fabelous visit great staff and my toy poodle stella felt very comfortable
Fantastic experience: Very kind and caring
Fantastic experience: Such friendly staff and great vets
Fantastic experience: They have always looked after my dog so well. Wonderful staff
Fantastic experience: Always look after my fur baby...so very caring everyone is so helpful from front desk to the vets and their assistants. Highly recommended
Fantastic experience: Great attention given to my animals. Everything handled in a very caring way.
Fantastic experience: Caroline, an excellent Vet
Fantastic experience: I have bought my dog to this practice a number of times the veterinarians make you feel you can ask anything and always make you feel your not wasting their time. Staff are extremely friendly, knowledgeable and responsive.
Fantastic experience: Fantastic service as always
Fantastic experience: Excellent service
Fantastic experience: Brought Tigger my Kitten to Village Veterinary and I honestly could not speak highly enough of them. From check in and the care and professionalism from all the staff and Caroline the Vet who gave her the vaccinations, I am so glad I brought her and she is happy out now after receiving her second dose of vaccine. Next will be the little op and getting her spayed and of course I will be bringing her here. Thanks so much to all the team.
Fantastic experience: Very professional lady on the desk was excellent
Fantastic experience: Fantastic doctors and friendly staff who will do anything they can to help your pet or farm animal.
Negative experience: Used to do a decent job and still some of the vets are very good. Its just that recently the service has got worse and bills are getting bigger. Also more and more often I find the receptionist to have a bad attitude towards customers and also giving wrong and uneducated information without consulting anyone. Caused me a lot of stress and confusion in my last call and visit, and all that with a rude attitude and poor comments. Definitely wont be coming back. There are better options in Kilkenny for sure.
Fantastic experience: The best of care is given and rhe staff are so helpful
Fantastic experience: Excellent service. Lovely team of staff.
Fantastic experience: Great profesional care all the time when we have to go there.They are open on Sundays too which is great benefit for us.
Fantastic experience: The dreaded visit to the Vet turned out to be a good experience for my dog and he was attended to and treated quickly and efficiently without fuss.
Fantastic experience: We have been with the village vets for years with our dog, bird and now rabbit. My dog has seen different vets from here over the years but I have to give extra props to Sarah. She has been extremely helpful with him, she gave me the push to go through with a surgery I was worried about to remove a lump on his leg and thank god I did because it was cancerous. Not only was she very understanding with my upsetness while giving the news but she also came back on the phone 2 days later to run through the information again and answer my many questions (she also did this with questions I had about the surgery) She's very professional, honest and caring. I couldn't recommend her enough!
Fantastic experience: Fantastic people
Fantastic experience: The vets and nurses top class. So kind and caring.
Fantastic experience: Was recently back to village vets with a kitten , they can't do enough for their animals ! Fantastic vets and nurses
Fantastic experience:
Fantastic experience: Village vets are the best, they have been looking after my pet's health for many many years now, I would not take my pet's to anyone else.
Fantastic experience: Amazing people who really care about the animals they treat.
Fantastic experience: Excellent care and give you confidence that your pet will be looked after .Service not rushed
Fantastic experience: First class animal care, lovely caring staff. Any pet trouble, it's my first port of call. So grateful to them for always being available.
Fantastic experience: Staff are fantastic, experienced & so helpful
Negative experience: Very good very organised took Indie our dog in on her own and back to car had her boosters and kennel flu jab thank you
Fantastic experience: Best veterinary hospital in Europe. Great service, very professional and friendly staff
Fantastic experience: So professional and always put the owners mind at ease. they kept really good care of my dog rocky.
Fantastic experience: Fantastic service from a caring professional team
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